Services

Ross Valve provides personal service in every phase of development, installation, and maintenance.

Services include:

Warranty

All valves and materials are guaranteed free from defects for 1 year from the date shipped.

Field Service

When a repair, upgrade, or modification is required for an existing Ross Valve, factory-trained Ross Service Technicians offer the best service available, including:

• On-site/Hands-on training for your staff.
• Trouble shooting expertise for our valves and your entire system.
• Technical assistance for start-up or continuing training.
• Fully inventoried service vehicles to allow replacement of necessary parts.
• Ability to return older valves to "like-new" condition.
• Confined Space/OSHA Trained.

Maintenance

Ross Valves are economically rebuilt. Every internal part is replaceable through the top of the valve, without removing it from the line. All seals and packings are replaceable, which contributes to the valve’s longevity.

Ross Valve stocks a wide variety of repair parts which can be received by the customer as early as the next day. In-house computer links track packages to ensure timely delivery.

Detailed historical record keeping gives us a full report of all maintenance or upgrades that have been made on each valve. This allows us to evaluate performance in the past and maximize performance in the future.